Do NOT update your OS yet!

Both Microsoft and Apple have announced that they are releasing new versions of their operating systems:

• Windows 11 23H2  — Expected to release on September 26, 2023
• macOS 14 Sonoma — Expected to release on September 26, 2023

ExamSoft is currently assessing Examplify’s compatibility with these new versions. Because Examplify is not yet compatible, users who update their operating systems to Windows 11 23H2 or macOS 14 may experience technical issues that prevent them from installing or successfully completing exams.

Please inform your Examplify users that they should postpone updating their machines until we announce official support for these new versions.

Additionally, Examplify users should not install beta versions of new operating systems. As a reminder, the versions of operating systems that are currently compatible with Examplify are available in our Minimum System Requirements.

Examplify users should also ensure that automatic operating system updates are paused on their devices prior to the release dates of Windows 11 23H2 and macOS 14 Sonoma until we have certified Examplify’s compatibility with them. Instructions can be found here.Please communicate this vital information to your users to ensure that they are able to continue testing on a compatible version of Examplify.

In the coming weeks, we will send you additional information regarding our plans to certify Examplify’s compatibility with these new versions. We anticipate that the additional information will include whether we need to release a new version of Examplify in order to support these updates to the operating systems.

Please reach out to your Customer Success Manager with any questions.

Sincerely,

The ExamSoft Team